🔒 Privacy Policy

ebb999 Privacy Policy — How Your Data Is Kept Safe

Ebb999 takes your personal data seriously. On this page, you'll find full details on what information is collected, why it's collected, how it's used, and what rights you have.

Last Updated: January 1, 2026
Our Commitment
🔐
256-bit SSL Encryption
All Data Encrypted
🚫
Never Sold to Third Parties
Not to any marketing companies
Your Control
View or Delete Your Data
🕐
Response Within 72 Hours
For any data request
📥
What Data Is Collected?
Your name, mobile number, and ID are collected at registration. Gaming activity, transaction history, and device information are stored securely.
🎯
Why Is It Used?
Used for service operations, KYC verification, fraud prevention, and legal compliance. Never used for advertising or unrelated purposes.
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How Is It Kept Secure?
ebb999 protects your data through industry-standard encryption, strict access controls, and regular security audits.

1 Introduction & Purpose of This Policy

Welcome to ebb999. This Privacy Policy explains how we — the operators of ebb999 — collect, use, store, and protect your personal information. By using the ebb999 website, mobile app, or any of our services, you are considered to have agreed to this policy.

We understand how sensitive your personal information is. From the moment you register with ebb999 to every transaction you make — every piece of data you share is handled with strict confidentiality. This policy is written in plain language so you can understand everything clearly, without any legal complexity.

📌 Please Note

This policy applies solely to the ebb999 platform. We are not responsible for the privacy practices of any third-party links or services.

2 What Information We Collect

Ebb999 collects three types of information:

Data Type Example When It's Collected
Identity Information Name, mobile number, NID, date of birth During Registration & KYC Verification
Financial Information Payment method, transaction history On deposits and withdrawals
Usage Data Gaming history, bet records, login timestamps Platform Usage
Technical Information IP address, device information, browser Automatically
Contact Information Support chat and email correspondence Support Usage

For financial information, we only retain transaction records. Full account details or PINs for Bkash, Nagad, or Rocket are never stored.

✅ What We Don't Collect

Ebb999 never collects or stores your mobile banking PIN, bank password, or credit card number.

3 How We Use Your Information

Ebb999 uses your information for the following purposes:

  • Service Operations: To enable account creation, transaction processing, and gaming services.
  • Identity Verification (KYC): To meet legal obligations related to fraud prevention and anti-money laundering.
  • Customer Support: To resolve your complaints or issues.
  • Security Monitoring: To detect suspicious activity and keep your account secure.
  • Service Improvement: Analytics to improve the user experience.
  • Legal Compliance: To comply with licensing authority requirements or legal orders.
⚠️ What We Don't Do

Your personal information is never sold to advertisers, data brokers, or any third parties. It never has been, and it never will be.

4 Who Your Information May Be Shared With

Ebb999 never sells your data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: bKash, Nagad, and similar services — only the minimum information required to complete a transaction.
  • Gaming Providers: Companies such as Pragmatic Play and Evolution — only the minimum data required to operate games.
  • Legal Authority: When required by a valid order from a court or government authority.
  • Licensing Regulator: Our gaming license regulatory authority.

Every third party operates under the same strict confidentiality agreements as ebb999. They are not permitted to use the data they receive for any other purpose.

5 Data Retention, Periods & Security

How long ebb999 retains your data depends on the type of information and applicable legal obligations. In general, certain data may be kept for up to 5 years after account closure — primarily for legal and compliance purposes.

  • Identity and KYC data — retained for 5 years after account closure.
  • Transaction records — 7 years (as required by financial regulatory law).
  • Gaming logs — 2 years.
  • Support conversations — 1 year.

Ebb999 uses the following security measures:

  • TLS 1.3 encryption on all data transmissions.
  • Database storage with AES-256 encryption.
  • Two-factor authentication (2FA) for administrative access.
  • Third-party security audits conducted every three months.
  • Restricted staff access — only authorized personnel can view your data.
💡 What Happens in a Data Breach?

In the event of a security breach, ebb999 will notify affected users within 72 hours and take appropriate action.

6 Cookies & Tracking Technologies

Ebb999 uses several types of cookies on its website. Some are essential for the service to function, while others help improve your experience. Set your preferences below:

You can also manage cookies through your browser settings. However, disabling essential cookies may cause parts of the site to stop working properly.

7 Your Data Rights

Every registered user on ebb999 has several rights over their personal data:

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Right to Access Your Data
You can request to see what information we hold about you.
✏️
Right to Correct Your Information
You may request corrections to any inaccurate or outdated information.
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Right to Erasure
After account closure, you may request deletion of any data beyond what is required by legal obligations.
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Right to Data Portability
You can request an export of your data in a standard format (CSV or JSON).
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Right to Object to Processing
You can object to your information being used for specific purposes.

To exercise any of your rights support@ebb999.wsEmail us at and we'll do our best to respond within 72 hours.

8 Children's Privacy

Ebb999 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is carried out during the registration process.

⚠️ For Parents

If you discover that your child has created an ebb999 account, please contact our support team immediately. We will promptly close the account and delete the associated data.

9 Changes to the Privacy Policy

This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal updates. For significant changes:

  • A notice will be posted on the website.
  • You will be notified via your registered email or SMS.
  • The last updated date at the top of this page will be changed accordingly.

Continued use of ebb999 after any changes takes effect will be considered acceptance of the updated policy. For significant changes, we may seek your explicit consent separately.

10 Contact Us

For any privacy-related questions, complaints, or requests to exercise your rights:

Email
privacy@ebb999.ws
Live Chat
Available 24/7 in Bengali
Response Time
Within 72 Hours

To learn more about our full policy, visit our Terms & Conditions and Responsible Gaming Also read this page.

How Your Data Is Protected on ebb999

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Two-Factor Authentication
Using OTP verification at login prevents unauthorized access to your account.
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Encrypted Connection
All data is transmitted over HTTPS. Interception or man-in-the-middle attacks are not possible.
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Regular Security Audits
Independent security experts audit ebb999's systems every three months.
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Restricted Staff Access
Your information is accessible only to authorized staff with a specific need — not everyone.

Frequently Asked Questions

When you visit the Sports Betting section on ebb999, you'll see a "Live" badge next to ongoing matches. Clicking it gives you real-time scores, ball-by-ball updates, and match statistics. Select matches also offer live video streaming — you'll need an account balance or a recent bet to access it. The same features are available on the mobile app, and with push notifications enabled, you'll get instant alerts for key goals or wickets. You can also view the full schedule of upcoming matches on the Sports Events page.

ebb999's policy on match cancellations and suspensions is straightforward. If a match is cancelled before it starts, your full stake will be refunded. If a match is abandoned after play has begun (e.g., after 5 overs in cricket), the outcome is determined in accordance with the international rules of the relevant sport. For rescheduled matches, bets are generally voided and refunded if the match does not take place within 24 hours. Refunds for void bets are credited to your account balance automatically.

ebb999Play safely at

We are committed to protecting your privacy. Register with confidence and enjoy the best betting experience in Bangladesh.

Your Data Is Never Sold
256-Bit Encryption
Delete Your Account at Any Time
Support in Bengali
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