ebb999 Terms & Conditions — What you need to know before using our services

1 General Terms & Conditions and Eligibility

By using the ebb999 platform, you automatically agree to these Terms & Conditions. These terms apply to the ebb999 website, mobile app, and all associated services. If you do not agree with any part of these terms, please refrain from using ebb999's services.

Ebb999 reserves the right to update these Terms & Conditions at any time. Notice will be posted on the website before changes take effect. Continued use of the service after any changes constitutes your acceptance of the revised terms.

2 Eligibility & Registration Requirements

To open an account at ebb999, the following conditions must be met:

• You must be at least 18 years of age.
• You must have an active mobile number registered in your own name.
• You must use your own bank account or mobile banking account.
• Only one account may be opened per NID or passport.
• Registration is not permitted from regions where online betting is prohibited under applicable law.

3 Account Management & Security

Your ebb999 account is strictly for your personal use. It is your responsibility to keep your login credentials and password confidential. If you suspect unauthorized access to your account, please notify ebb999 Support immediately.

• Accounts cannot be transferred to another person.
• Passwords must be at least 8 characters long and contain a mix of letters and numbers.
• If you notice any suspicious login activity, change your password immediately.
• KYC verification is required before your first withdrawal.

KYC verification typically requires a clear photo of your National ID (NID) or passport. Once verification is complete, a confirmation will be sent via email or SMS within 24 hours.

4 Deposit & Withdrawal Policy

Deposits at ebb999 can be made via bKash, Nagad, and Rocket. All deposits must be made from your own mobile banking account — deposits from third-party accounts are not accepted.

• The maximum daily withdrawal limit is ৳5,00,000.
• Bonus funds can only be withdrawn after the associated wagering requirements have been met.
• Withdrawals can only be made using the same payment method used for the deposit.
• For any suspicious transactions, ebb999 may place your withdrawal on hold until verification is complete.

5 Betting Rules

There are a few key rules to follow when placing bets on ebb999. Once a bet is confirmed, it cannot be changed or cancelled. If a system error affects the outcome of a bet, ebb999 reserves the right to void that bet and refund the amount.

• Minimum bet is ৳10; maximum bet limits vary by game or market.
• Odds in live betting can change rapidly; the odds displayed at the time of confirmation are final.
• Betting on different markets within the same event is allowed; however, arbitrage betting is strictly prohibited.
• Match fixing or placing bets based on insider information about match outcomes is strictly prohibited and may be subject to legal action.
• If an event is cancelled or left incomplete, the bet will be voided and your stake will be refunded.

6 Bonus & Promotion Terms

Each bonus offer at ebb999 comes with its own specific terms. You are encouraged to read them carefully before claiming any bonus. General bonus policies are outlined below:

• Bonus balance cannot be withdrawn directly.
• Wagering requirements must be met before a bonus can be withdrawn (typically ranging from 1x to 30x).
• Each offer can only be claimed once per person.
• Bonuses are generally valid for 7–30 days; any unused bonus will expire at the end of this period.
• Bonus abuse — such as claiming bonuses through multiple accounts — will result in account closure.

7 Special Terms for Casino Games

All casino games at ebb999 are powered by internationally certified RNG (Random Number Generator) technology. Independent third-party auditors regularly verify the fairness of our games.

• All game outcomes are completely random and cannot be predicted by anyone.
• Using bots or automated software to play games is strictly prohibited.
• If a technical error causes an abnormal outcome in any game, ebb999 reserves the right to void that round.
• In Live Casino games, the dealer's decision is final.

8 Prohibited Activities

Engaging in any of the following activities will result in permanent account closure, and any funds on account may be forfeited:

• Operating multiple accounts under the same identity.
• Money laundering or any transactions involving illegal funds.
• Attempting to hack or exploit vulnerabilities in the platform's systems.
• Defrauding or threatening other users.
• Arbitrage betting or abuse of promotions.
• Using a false identity or fraudulent documents.

9 Responsible Gaming Policy

At ebb999, we believe gaming is meant to be fun — not a source of income. We are committed to promoting responsible gaming. The platform offers several tools to help you stay in control of your gaming:

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Time Out: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Request a long-term account suspension.
• Reality Check: Receive session duration reminders after a set period of time.

If you need assistance, please visit our Responsible Gaming Go to page.

10 Privacy & Personal Data

Ebb999 takes the security of your personal information seriously. Data collected during registration is used solely for service operations, KYC verification, and compliance with legal obligations.

• Your personal information is never sold to any third party.
• Information may be disclosed in response to lawful requests from legal authorities.
• Cookies and analytics are used solely for the purpose of improving our services.

For more details, visit our Privacy Policy Read.

11 Account Closure & Termination

You may request to close your ebb999 account at any time. Once the request is processed, any remaining balance (excluding bonuses) will be returned to your registered payment method.

• Ebb999 reserves the right to suspend or close any account found to be in violation of these rules or involved in suspicious activity.
• All active bets must be settled before an account can be closed.
• Permanently closed accounts cannot be reopened.

12 Dispute Resolution & Contact

For any dispute or complaint, please contact ebb999 customer support first. Our team aims to provide an initial response within 72 hours.

• Live Chat: Available 24/7 in Bengali.
• Email: support@ebb999.ws
• Every complaint is assigned a tracking number.

If a dispute cannot be resolved through the platform, you have the right to appeal to the relevant licensed authority. In any dispute relating to these Terms & Conditions, ebb999's decision shall be considered final, though legal recourse remains available at all times.

📌 Thank You for Reading the Terms & Conditions

Following these Terms & Conditions ensures a safe and enjoyable experience for both you and us. If anything is unclear, feel free to reach out to our Bangla support team at any time — they'll walk you through it in plain language.

Keep in mind — while the terms may seem complex, their purpose is to protect you. ebb999 always puts players' interests first, and that's what sets us apart.